📦 Hirki – Return Policy

At Hirki, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order for any reason, we’re here to help with an easy and transparent return process.

✅ Eligibility for Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, undamaged, and in their original packaging.

• A valid proof of purchase/invoice is required for all returns.

• Only defective, damaged, or wrong items are eligible for return or exchange.

❌ Non-Returnable Items

• Items that have been used, installed, or tampered with.

• Opened packaging of sensitive items like flex cables, displays, batteries, etc.

• Any item not in its original condition or damaged due to misuse.

🔁 Return Process

1. Contact our Contact-us within 7 days of receiving the item.

2. Share images/videos showing the issue (if defective/damaged).

3. Once approved, you can return the item to:

4. Upon receiving the returned item, we will inspect and process your refund or exchange within 3–5 business days.

💸 Refunds

• Refunds will be issued to the original payment method.

• Shipping charges (if any) are non-refundable.

• In case of replacement, new item shipping is covered by us (only for damaged/defective cases).

📞 Need Help?

If you have any questions or concerns, contact us at:
Only on WhatsApp: 9624822906
Email: support@hirki.in (if applicable)